Privacy Policy

Kinvolume is operated by Lot 313, LLC, a Delaware limited liability company, which is responsible for the personal information described here. This policy explains what Kinvolume collects when you visit this website, or contact us, and what we do with it.

Information we collect

• The GEDCOM file you choose is read inside your browser. The file, and the names, dates, places and family links in it, are not sent to us and are not stored by us. The preview PDF is made in your browser and saved to your device.
• No order, payment or shipping data exists. If you use the form "Email me when printed books open", we collect only your email address, the time you sent it and, if you chose one, which edition interests you (black and white or colour). We collect it only to tell you when printed books are available. We keep it in our own storage, do not share or sell it, and send one message when printing opens; it is not a marketing list. To have your address deleted, write to us at the support address.
• Messages you send us at our support address, and anything you include in them, so we can reply to you.
• Technical data our hosting provider processes to serve and protect this website, such as IP address, browser type and the pages requested.

This website uses Cloudflare Web Analytics, which counts page views in aggregate (page, referrer, country, browser type). It sets no cookies and does not track you across sites; like any web request, Cloudflare receives your IP address and browser user agent to do this. Query strings are not recorded. It loads one script from Cloudflare. This website loads no advertising scripts, and we look only at aggregate traffic statistics.

Your GEDCOM file is processed entirely on your device, in your browser, and is never uploaded to or stored on our servers. The page script is downloaded from this site; it sends nothing about your file. The page-view counter records page views only. The only thing this site stores is the email address (with the time and optional edition choice) from the form "Email me when printed books open"; it is used only to tell you when printed books are available, is not shared or sold, and is deleted on request by writing to the support address.

How we use it

• to provide Kinvolume and answer your support questions;
• to keep accounting, tax and legal records;
• to prevent fraud and abuse, and to keep the website working.

Business email

If we emailed you about Kinvolume, we used your business contact details (name, work email address, job title and company) from publicly available sources and business contact data providers, because your role suggested the product could be relevant to your business. Every such email has an unsubscribe link. Once you unsubscribe or ask us to stop, we will not email you about Kinvolume again, and we keep only the minimum record needed to honor that request.

Who we share it with

We share personal information only with service providers that help us run Kinvolume, and only as needed for them to do so:

• cloud hosting and content delivery providers (serving and protecting this website, and aggregate traffic statistics);
• cloud storage and database providers (keeping your settings and order records);
• email routing and customer-support service providers (receiving the emails you send to our support address, sorting them and preparing draft replies);
• professional advisers such as accountants and lawyers, where needed.

We may also disclose information when the law requires it, or to protect our rights or the safety of others. We do not sell your personal information for money.

How long we keep it

We keep the information you send us, and your order details, only as long as needed to provide the service and to meet legal, accounting and tax obligations, and then delete it. Copies of support emails kept to sort them and prepare replies are usually held for up to 90 days (up to 12 months if a message could not be delivered to us and is still being handled), after which their sender, subject, message and draft replies are deleted; the support emails themselves are kept only as long as needed to answer you and meet legal obligations, then deleted. You can ask us to delete your information sooner (see below).

Your choices and rights

You can ask us what personal information we hold about you, and ask us to correct or delete it. Depending on where you live (for example California, other US states, the UK or the EU), you may have further rights, such as to receive a copy of your data, or to opt out of or object to certain uses, including sharing for ad measurement. Contact us from the email address you used with us; we will respond within the time the law requires and will not treat you differently for making a request. If we must keep some records by law, we will tell you.

Security

We use established service providers and limit access to your information to what is needed to serve you. No method of transmission or storage is completely secure.

International transfers

We are based in the United States, and our service providers may process information in the United States and other countries.

Children

Kinvolume is a business product and is not directed to children. We do not knowingly collect personal information from anyone under 16.

Changes

If we change this policy, we will post the new version on this page with a new effective date.

Contact

Email support@kinvolume.com, or write to: